Privacy Policy

CP Cleaning Limited ("we", "us", "our") is a family-run commercial cleaning business based in Poole, UK. We provide professional cleaning services to offices, schools, studios, restaurants, and other commercial spaces across South England.

Registered Address:
📍 Henleaze House Business Centre, 13 Harbury Road, Bristol, BS9 4PN

We may collect and process the following personal data:

• Identity & Contact Data: Name, email address, phone number
• Service Data: Booking details, service preferences, site access instructions
• Payment Data: Invoice and billing information (processed securely)
• Technical Data: IP address, browser type, device info (via cookies and analytics tools)

We collect data through:

• Our website contact forms
• Direct email or phone communication
• Service agreements and contracts
• Cookies and analytics tools on our website

We use personal data to:

• Respond to inquiries and provide quotes
• Deliver cleaning services and manage bookings
• Issue invoices and process payments
• Improve our services and website
• Comply with legal and regulatory obligations

We process your data under the following lawful bases:

• Consent – when you submit a form or opt into communications
• Contract – to fulfill service agreements
• Legal obligation – for tax and accounting compliance
• Legitimate interests – to improve services and maintain client relationships

We do not sell your data. We may share it with:

• IT and website service providers
• Payment processors
• Legal or regulatory authorities if required

All third parties are contractually obligated to protect your data.

We retain personal data only as long as necessary:

• For service delivery and support
• To comply with legal obligations (e.g. tax records)
• To maintain business records

Our website uses cookies to:

• Analyze traffic and improve user experience
• Track usage patterns via tools like Google Analytics

You can manage cookie preferences through your browser settings.

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time

To exercise these rights, contact us at:
📧 info@cp-cleaning.co.uk

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

We may update this policy from time to time. Updates will be posted on our website with the revised effective date.

For privacy-related questions or concerns, please contact:
📧 hello@cp-cleaning.co.uk